Telecloud
Cloud Telephony

Voice

Cloud-hosted business phone systems — extensions, numbers and airtime, managed for you.
Always OnlineCarrier-grade uptime hosted in South African data-centres.
Full FeaturedIVR, hunt groups, voicemail-to-email, mobile app and more.
Free SupportLocal support team — no per-ticket charges.
Unlimited Local CallsUnlimited calls to all SA networks on our unlimited plans.
AI Call Center
AI Call Center — Starter

AICC-STARTER

AI Call Center — Starter
AI Call Center — Growth

AICC-GROWTH

AI Call Center — Growth
POPULAR
AI Call Center — Professional

AICC-PRO

AI Call Center — Professional
AI Call Center — Enterprise

AICC-ENTERPRISE

AI Call Center — Enterprise
Included AI call minutes
400
1,500
4,000
10,000+
Extra minutes
R3.20 / min
R2.80 / min
R2.40 / min
From R1.90 / min
AI voice agents
1
3
10
Unlimited
Simultaneous calls
2
5
15
40+
Languages
English
English, Afrikaans, isiZulu
English, Afrikaans, isiZulu
English, Afrikaans, isiZulu
Inbound answering
Yes
Yes
Yes
Yes
Outbound campaigns
Yes
Yes
Yes
Lead qualification
Yes
Yes
Yes
Warm transfer
Yes
Yes
Yes
Callback booking
Yes
Yes
Yes
Yes
Call recordings
Yes
Yes
Yes
Yes
CRM board
Yes
Yes
Yes
Test Studio
Yes
Yes
Quotation emails
Yes
Yes
Facebook lead ingestion
Yes
Yes
Payment-commitment calls
Yes
Yes
Bulk SMS
Yes
Yes
White-label portal
Yes
API access
Yes
Support
Email
Email
Priority
Dedicated + SLA
1 AI voice agent
2 simultaneous calls
English
Inbound call answering
Full call logs, transcripts and recordings
Email support
3 AI voice agents
5 simultaneous calls
English, Afrikaans and isiZulu
Outbound calling campaigns
Lead qualification and scoring
Warm transfer to your team
CRM: leads, contacts and deals board
10 AI voice agents
15 simultaneous calls
Test Studio and regression suite
Automated quotation emails
Priority support
Unlimited AI voice agents
40+ simultaneous calls
White-label portal on your own domain
API access and custom integrations
Dedicated environment
SLA and a named account manager
Price
R1250
R2950
R5900
R12500