| AI Call Center | Pay As You Go | Starter | Growth | Professional | Enterprise |
|---|---|---|---|---|---|
Free | R1 250per month | R2 950per month | R5 900per month | R12 500per month | |
| At a glance | |||||
| Best for | Occasional calls, paying only for the minutes you use | A single business line that should never ring out | A sales team that wants only the leads worth phoning back | A real call centre operation, with the tooling to keep it sharp | High volume, white-label deployments and resellers |
| Billing | Per minute, from a prepaid balance | Monthly package | Monthly package | Monthly package | Monthly package |
| Monthly commitment | None | Month-to-month | Month-to-month | Month-to-month | Month-to-month |
| Setup fee | None | None | None | None | None |
| What's included | |||||
| Included AI call minutes | Pay per minute | 400 | 1,500 | 4,000 | 10,000 |
| Extra minutes | R3.50 / min | R3.20 / min | R2.80 / min | R2.40 / min | R1.90 / min |
| AI voice agents | 1 | 1 | 3 | 10 | Unlimited |
| Simultaneous calls | 1 | 2 | 5 | 15 | 40 |
| Languages | English | English | English, Afrikaans, isiZulu | English, Afrikaans, isiZulu | English, Afrikaans, isiZulu |
| Support | Priority | Dedicated + SLA | |||
| Human agents | Human agent contact centre | Telecloud AI Starter | Difference |
|---|---|---|---|
| 1 | R295 | R1 250 | R955 more |
| 2 | R590 | R1 250 | R660 more |
| 3 | R885 | R1 250 | R365 more |
| 4 | R1 180 | R1 250 | R70 more |
| 5 | R1 475 | R1 250 | Save R225 |
| 6 | R1 770 | R1 250 | Save R520 |
| 8 | R2 360 | R1 250 | Save R1 110 |
| 10 | R2 950 | R1 250 | Save R1 700 |